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Privacy Policy

At Kaftans-Direct we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address and delivery address. This allows us to process and fulfill your orders and to notify you of the status of your order. All credit or debit card transactions are processed through SagePay, who between them ensure that all transactions are fully secure by hosting the payment system on their servers not on Kaftans-Direct and that all communications are protected by a host of innovative and established encryption techniques, all of which are continually updated. SagePay are regulary audited by the banking authorities to ensure complete security.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

Will Kaftans-Direct disclose the information it collects to outside parties?
Kaftans-Direct does not sell, trade or rent your personal information to others.

For overseas deliveries, we may provide certain order, delivery and product information, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Kaftans-Direct possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your Consent
By using our website, you consent to the collection and use of this information by Kaftans-Direct . If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Security
You can buy products from this site with the confidence of knowing that we have incorporated a secure server (128 bit SSL) link that will encrypt your order information and protect you against credit card fraud. When you click on the 'Submit Order' button your order will be transferred to our secure server. Most browsers will display a lock icon to confirm that you are in a secure area.

Java & Cookies
The shopping facility incorporated in this site utilises both 'Java' and 'cookies' in its operation. If you are experiencing any problems with items not being added to your shopping basket, check your browsers settings to ensure that 'Java' is enabled and that it will always accept 'cookies'.

Tell us what you think
Kaftans-Direct welcomes your questions and comments about privacy please click here to contact us.